Privacy Policy in Michigan

Last updated: October 2026

When you reach out to Michigan Pest Pros for ant treatment, termite work, or any other service, we collect the basics needed to help you: your name, phone number, email address, and the service address where the problem is happening. If you submit a form on our website, we also receive the details you include about your pest issue and preferred appointment times.

For scheduled visits, we keep notes on the work performed, products applied, and any follow-up recommendations so our technicians know your property’s history. Our website also gathers standard analytics data, such as which pages are viewed and roughly where visitors are located, so we can improve how the site works.

We only ask for what we genuinely need to quote, schedule, and complete pest control work at your Michigan home or business.

Like most local businesses, we use a few trusted third-party tools to keep things running. These fall into three general categories: scheduling software that manages appointments and reminders, payment processors that handle card transactions securely, and analytics tools that show us how people use our website.

Each of these providers operates under its own privacy policy, and we recommend reviewing theirs if you want the full picture of how they handle data. We only share the minimum information these tools need to do their job for example, your name and appointment window go to our scheduling platform, and payment details go directly to the processor rather than being stored on our own systems.

We do not use outside vendors for advertising purposes, and we choose providers that take data security seriously.

We keep service records including treatment notes, product applications, and warranty information for as long as needed to honor warranties and meet state compliance requirements. These records protect you if a follow-up treatment is ever needed or a question comes up about past work.

Form submissions and quote requests are kept until the request is resolved, meaning you either booked a service or told us you were no longer interested. After that, we remove them within a reasonable period.

If you want your information deleted sooner, just ask. We will remove personal details from our active records unless we are legally required to keep specific documents, such as invoices tied to pest treatment warranties. Deletion requests are handled promptly, and we will confirm once your data has been cleared.